Industry Veteran Beverly Heinritz Joins Rearden Commerce to Support Growing Customer BaseRearden Commerce Signs 1,100 New Customers in the first half of 2009, including Siemens Shared Services LLC, Gore, Blackboard Inc., SAS Institute and Several Leading TMC partners
Rearden Commerce Inc. today announced that Beverly Heinritz, former General Manager of Sabre's GetThere business unit, will join the company as Vice President of Customer Services and Product Support. In this newly created role, Heinritz will oversee the entire post sales customer lifecycle, from activation to the management of the company's 24 hour support function, and will be tasked with helping customers better leverage the value of the Rearden Commerce™ Platform. The company also announced unprecedented growth metrics for 2009, adding more than 1,100 new customers in the first six months of the year, bringing its current customer count to 5,120.
"The industry is ready for a different approach to travel management, and I was drawn to the power, breadth and innovation of the Rearden Commerce Platform. The rapid customer growth is exciting and is a clear signal the market is responding to the offering in a big way," said Heinritz, "It is vital for today's technology to speak to the end user needs, and it is apparent that the Rearden Commerce product design team delivers this."
Ms. Heinritz, who will start in her new role on August 24th, was formerly the General Manager of Sabre's GetThere where she directed the overall business inclusive of sales, partnerships and customer service. Ms. Heinritz has a successful track record of helping customers drive value, and she places a significant emphasis on the customer experience, focusing on how corporate travel professionals can achieve the greatest success in online travel management.
Customer Momentum and Partner Expansion
Some of the world's best known brands such as Siemens, Gore, Blackboard Inc., and SAS Institute elected to implement the Rearden Commerce™ Platform. These customers will join thousands of others who now rely on the Rearden Commerce Platform to manage their travel, entertainment and services spend, and to leverage the intuitive end-user experience that helps drive high adoption rates and enables more efficient and reliable cost control.
Rearden Commerce's significant customer growth can be attributed in part, to the continued expansion of its partner ecosystem which recently added some of the industry's largest travel management companies (TMC) including CI Travel, Conlin Travel, KIE / Kintetsu International, Professional Travel Services, and the newly formed Travel Leaders. These TMCs chose to resell the Rearden Personal Assistant™ to deliver a customizable platform and mobile application that expands visibility and control beyond traditional travel services to include dining, ground transportation, shipping, web-conferencing and more to their customers. They join the growing ranks of TMCs that are leveraging the Rearden Commerce Platform to help their clients reduce the noise of compliance management and to increase productivity.
"Rearden Commerce's integrated approach to web and travel services is ahead of its time and will rapidly become the industry standard," said David Holyoke from Travel Leaders. "We are absolutely thrilled to be leveraging its technology platform to power our travel technology solution."
"Travelers are ready for technology to evolve, and have embraced our platform as the most innovative and reliable solution on the market. Beverly joins Rearden Commerce at a critical juncture. Her experience and insight will be instrumental to build on the momentum we've established in 2009," said Patrick Grady, founder and CEO of Rearden Commerce. "Travelers demand usability and we're delivering."