Deem Expands Intelligent Attach Solution to Conversational Interfaces
Deem's Intelligent Attach Offers Preemptive Assistance to Travelers using Machine Learning Technology
San Francisco, Aug 09, 2018 - Deem, a leading mobile and cloud technology provider for the business travel industry, today announced the release of Deem Intelligent Attach for messaging platforms. The artificial intelligence solution will be available to Deem customers as part of the Work Fource platform on Apple iOS and Google Android based messaging applications, with other messaging platforms available in the future.
Deem Intelligent Attach utilizes artificial intelligence and machine learning technologies to analyze corporate and agency preferences, past traveler behavior, employee profiles and sentiment data, to offer customized and personalized hotel and ground transportation options to travelers via smartphone. The solution is currently available via desktop, mobile responsive application and email.
“If a traveler has a flight booking but no hotel or ground transportation, Deem’s Intelligent Attach sends them a message with highly targeted options,” said John F. Rizzo, CEO, COO and President, Deem. “The traveler can tap once, review the personalized offers, and then add the hotel or ground transportation option they want to their trip and their itinerary is automatically updated.”
Deem Intelligent Attach is available to travelers using Deem Work Fource to book and manage their travel. Intelligent attach also works with other online booking tools and travel management itineraries.
“Investing in this new platform is important because it saves our travelers time by providing personalized, contextual recommendations throughout their journey and improves their travel experience,” said Neil Markey, SVP Product and CIO, Deem.
Low attachment rates for hotel and ground transportation is a critical problem for the corporate travel industry. Deem Intelligent Attach solves this problem by providing the right travel options at the right time through dynamic and seamless channels such as messaging platforms. Combined with a robust desktop platform, a fully functional mobile app, and fast and secure infrastructure, the platform provides a solution for corporations and travel management companies that saves travelers time and hassle, lowers servicing efforts and helps control costs.
“Deem’s Intelligent Attach gives companies a competitive advantage when it comes to their travel program,” said Rizzo. “It helps them control costs, it improves their duty of care and it provides a booking and management platform their employees will actually enjoy using, which is increasingly important to today’s work force.”
Flight change and dining options are additional features on the Deem Intelligent Attach road map.
About Deem | deem.com
The most difficult part of any business trip is too often the trip itself. It shouldn’t be. Deem makes it painless for the traveler to get down to business without distraction, simpler for the travel manager and management company to keep track of all the moving parts, and easier for partners to get the information they need to stay competitive.
The Deem Work Fource platform is designed for the entire business travel ecosystem using machine learning, AI and predictive analytics. Deem’s suite of tools range from a dynamic traveler booking platform, travel manager cost controls, travel agency service technology and supplier revenue opportunities, including the world’s largest car service affiliate network and operator solutions.
Deem’s Work Fource Platform services more than 50,000 corporate customers in 61 countries, speaking 14+ languages - including the world’s largest travel management companies. The company, headquartered in San Francisco, CA, with offices in Bangalore, India, is backed by leading venture capital funds, as well as corporate and private equity investors.