Cookie Policy
Effective Date: [March 05, 2025]
This policy sets out information about Deem’s (“We or “us” in this policy) use of cookies on our website at www.deem.com and on our other websites and services (the “Websites”). It explains what cookies are and why we use them, as well as your rights to control our use of them.
A ‘cookie’ is a small data file that is stored on your device when you visit a website or perform actions while visiting a website.
Cookies may be set by the website you are visiting ("first party cookies") or may be set by other websites who display content on the page you are viewing ("third party cookies"). Third-party cookies enable third-party features or functionality to be provided on or through the website you are visiting (e.g., advertising, interactive content or analytics).
Where we refer to a cookie in this Cookie Policy, this also incorporates similar tracking technologies, such as web beacons, scripts and pixel tags.
Cookies can be useful because they allow a website to recognize a user’s device. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Deem uses cookies to make interactions with Deem’s Web sites easy and meaningful. As described more fully below, we use these cookies or similar technologies to analyze trends, administer our Websites, track users’ movements around our Websites, serve targeted advertisements and gather demographic information about our user base as a whole. When you visit one of our Websites, Deem’s servers send a cookie to your computer or device.
Strictly Necessary Cookies
Our Websites utilize strictly necessary cookies that are required for basic website operation, such as to allow page navigation or site access, or to set up essential functionalities to guarantee the security and efficiency of our Websites. The Websites cannot function properly without these cookies. If these cookies are blocked or disabled by amending your browser settings, our Websites may cease to function properly and users may experience reduced or limited functionality. We do not accept any liability for any loss arising where strictly necessary cookies are blocked.
We also utilize non-necessary cookies. These cookies are used for functionality and analytical purposes, website performance improvement and/or for advertising purposes and help us provide the best user experience. These cookies are detailed below.
Functional cookies
These cookies are used to enhance the performance and functionality of our Websites but are not essential for the Websites’ use. They enable us to personalize our content for you and remember your preferences (for example, your choice of language or region). They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may become unavailable.
Analytical / Performance cookies
Analytical and performance cookies are used to collect information about how users interact with our Websites and are used to improve the Websites’ performance and user experience. For example, we may use these cookies to count page visits, how much time a user has spent on our Websites, count errors on damaged websites, or count traffic sources so we can measure and improve the performance of our Websites. Deem may track and analyze usage and volume statistical information from visitors on our Websites to provide enhanced interactions and more relevant communications, and to track the performance of Deem's advertisements.
Targeting or Advertising cookies
These cookies may be set through our Websites by our advertising partners. We may use these cookies to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. For example, if you look at a page on one of our sites, we may cause an advertisement to be delivered to you, on our site or on other sites, for products referenced on that page or for similar products and services. We and our service providers and partners may also append other data to information collected by these cookies, including information obtained from third parties, and share this information with third parties for the purpose of delivering advertisements to you.
They do not store personal data that can directly identify you, but they can uniquely identify an end user’s browser and internet device.
We also use video player cookies and social media cookies to allow you to share our Websites (or parts of it) on social media. These cookies are likely to be analytical/performance cookies or targeting cookies
We also use advertisement cookies to deliver visitors with customized advertisements based on the pages they have visited and to analyze the effectiveness of any advertising campaign.
We also use cookies or similar technologies to track when you open the emails we send you, this helps us ensure that we only send you what you want, and it also allows us to improve your online experience. By agreeing to receive emails from us you are agreeing to the use of such technologies.
How can I manage the use of cookies
When you visit our Websites, you will be prompted via our cookie banner to accept or refuse cookies. You can either accept or reject all cookies or you can customize your cookie options by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Strictly necessary cookies cannot be rejected as they are essential to provide you with the services the Websites provides.
The Cookie Preference Center can be found in the cookie banner. If you choose to reject cookies, you may still use our Websites but your access to some functionality and areas of the Websites may be restricted.
Removing cookies from your device
You can also delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware that by deleting cookies in this way you may also lose some saved information (e.g. saved login details, site preferences).
Blocking cookies
You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. If you do this some services and functionalities may not work properly at all. As the ways by which you can refuse cookies through your web browser controls may vary from browser to browser, you should visit your browser's help menu for more information.
To learn more about how to control cookies using your browser settings click here.
Third-party providers that are displaying content on our Websites via third-party cookies may at any time change their terms of service, cookie policies and other policies. To control the use of these cookies, you will need to contact the owner of that cookie, which would be the third-party provider.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Deem uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. For each of the cookies used on our Websites we have set out the duration in the tables below.
Web Beacons
A Web Beacon is a very small clear picture file used to keep track of your navigation through a single website or a series of websites. They may also be referred to as “Web Bugs” or “Clear Gifs.” Web Beacons may be used with cookies to gain an understanding of how a website’s users navigate through the website.
The specific types of first and third-party cookies used by deem.com website, their duration and the purposes they perform are described in the tables below:
Strictly necessary cookies:
A ‘cookie’ is a small data file that is stored on your device when you visit a website or perform actions while visiting a website.
Cookies may be set by the website you are visiting ("first party cookies") or may be set by other websites who display content on the page you are viewing ("third party cookies"). Third-party cookies enable third-party features or functionality to be provided on or through the website you are visiting (e.g., advertising, interactive content or analytics).
Where we refer to a cookie in this Cookie Policy, this also incorporates similar tracking technologies, such as web beacons, scripts and pixel tags.
Cookies can be useful because they allow a website to recognize a user’s device. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Deem uses cookies to make interactions with Deem’s Web sites easy and meaningful. As described more fully below, we use these cookies or similar technologies to analyze trends, administer our Websites, track users’ movements around our Websites, serve targeted advertisements and gather demographic information about our user base as a whole. When you visit one of our Websites, Deem’s servers send a cookie to your computer or device.
Strictly Necessary Cookies
Our Websites utilize strictly necessary cookies that are required for basic website operation, such as to allow page navigation or site access, or to set up essential functionalities to guarantee the security and efficiency of our Websites. The Websites cannot function properly without these cookies. If these cookies are blocked or disabled by amending your browser settings, our Websites may cease to function properly and users may experience reduced or limited functionality. We do not accept any liability for any loss arising where strictly necessary cookies are blocked.
We also utilize non-necessary cookies. These cookies are used for functionality and analytical purposes, website performance improvement and/or for advertising purposes and help us provide the best user experience. These cookies are detailed below.
Functional cookies
These cookies are used to enhance the performance and functionality of our Websites but are not essential for the Websites’ use. They enable us to personalize our content for you and remember your preferences (for example, your choice of language or region). They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may become unavailable.
Analytical / Performance cookies
Analytical and performance cookies are used to collect information about how users interact with our Websites and are used to improve the Websites’ performance and user experience. For example, we may use these cookies to count page visits, how much time a user has spent on our Websites, count errors on damaged websites, or count traffic sources so we can measure and improve the performance of our Websites. Deem may track and analyze usage and volume statistical information from visitors on our Websites to provide enhanced interactions and more relevant communications, and to track the performance of Deem's advertisements.
Targeting or Advertising cookies
These cookies may be set through our Websites by our advertising partners. We may use these cookies to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. For example, if you look at a page on one of our sites, we may cause an advertisement to be delivered to you, on our site or on other sites, for products referenced on that page or for similar products and services. We and our service providers and partners may also append other data to information collected by these cookies, including information obtained from third parties, and share this information with third parties for the purpose of delivering advertisements to you.
They do not store personal data that can directly identify you, but they can uniquely identify an end user’s browser and internet device.
We also use video player cookies and social media cookies to allow you to share our Websites (or parts of it) on social media. These cookies are likely to be analytical/performance cookies or targeting cookies
We also use advertisement cookies to deliver visitors with customized advertisements based on the pages they have visited and to analyze the effectiveness of any advertising campaign.
We also use cookies or similar technologies to track when you open the emails we send you, this helps us ensure that we only send you what you want, and it also allows us to improve your online experience. By agreeing to receive emails from us you are agreeing to the use of such technologies.
How can I manage the use of cookies
When you visit our Websites, you will be prompted via our cookie banner to accept or refuse cookies. You can either accept or reject all cookies or you can customize your cookie options by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Strictly necessary cookies cannot be rejected as they are essential to provide you with the services the Websites provides.
The Cookie Preference Center can be found in the cookie banner. If you choose to reject cookies, you may still use our Websites but your access to some functionality and areas of the Websites may be restricted.
Removing cookies from your device
You can also delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware that by deleting cookies in this way you may also lose some saved information (e.g. saved login details, site preferences).
Blocking cookies
You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. If you do this some services and functionalities may not work properly at all. As the ways by which you can refuse cookies through your web browser controls may vary from browser to browser, you should visit your browser's help menu for more information.
To learn more about how to control cookies using your browser settings click here.
Third-party providers that are displaying content on our Websites via third-party cookies may at any time change their terms of service, cookie policies and other policies. To control the use of these cookies, you will need to contact the owner of that cookie, which would be the third-party provider.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Deem uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. For each of the cookies used on our Websites we have set out the duration in the tables below.
Web Beacons
A Web Beacon is a very small clear picture file used to keep track of your navigation through a single website or a series of websites. They may also be referred to as “Web Bugs” or “Clear Gifs.” Web Beacons may be used with cookies to gain an understanding of how a website’s users navigate through the website.
The specific types of first and third-party cookies used by deem.com website, their duration and the purposes they perform are described in the tables below:
Strictly necessary cookies:
Functional cookies:
Analytical / performance cookies:
Targeting cookies:
Cookies used by Deem's customer applications
Contact Us
If you have any questions about our use of cookies, please contact our Privacy Officer at privacy@deem.com or at the addresses specified below:
Deem c/o Travelport
One Axis Park, 10 Hurricane Way
Langley, Berkshire SL3 8AG
United Kingdom
Attention: Legal Department
T: +44 (0) 1753 288000
F: +44 (0) 1753 288001
OR
Deem c/o Travelport
300 Galleria Parkway
Atlanta, Georgia 30039
United States of America
Attention: Legal Department
T: +1 770 563 7400
F: +1 770 563 7878
Updates to the Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
If you have any questions about our use of cookies, please contact our Privacy Officer at privacy@deem.com or at the addresses specified below:
Deem c/o Travelport
One Axis Park, 10 Hurricane Way
Langley, Berkshire SL3 8AG
United Kingdom
Attention: Legal Department
T: +44 (0) 1753 288000
F: +44 (0) 1753 288001
OR
Deem c/o Travelport
300 Galleria Parkway
Atlanta, Georgia 30039
United States of America
Attention: Legal Department
T: +1 770 563 7400
F: +1 770 563 7878
Updates to the Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.