From seat-back airplane phones to robot concierges, the travel world has always been quick to adopt new technologies.
Last year, business travel was abruptly brought to a standstill. But now that vaccines are being administered, companies are cautiously considering when employees can take to the road again. Here are the key trends to watch.
After a year of major impacts across the entire travel industry, corporate travel technology has changed. Covid-19 has made some companies revisit booking-related policies, and for some, these changes will remain post-pandemic.
While digital transformation has been happening in the corporate travel space for years, major market shocks such as the recent coronavirus will only serve to add more fuel to the changing market. IDC believes this will drive a wave of innovation.