December 7, 2021

With its step-by-step instructions, Ask Etta is able to provide solutions that give travelers the support they need at any time.

November 30, 2021

With VoiceOver on Etta, travelers get a corporate travel booking app with accessibility functionality for travelers with vision impairments.

November 16, 2021

Modern technology that takes the user experience into account improves both the booking experience and the the corporate travel office's performance. For the hotel booking flow, an improved search process makes life easier for all involved.

November 12, 2021

Travelers need all their pertinent information located in one place, presented in a way that’s easy for them to use and that remains relevant regardless of existing conditions. That’s why we created Travel SafetyCheck.

November 2, 2021

Car rentals should be simple. That’s why we updated how travelers can rent a car in Etta, giving people more options to find the right rental when they arrive at their destination.

October 19, 2021

Airline rules are still changing, but there’s a way to optimize all that. Learn about the solutions to optimize corporate travel, even in uncertain times.

October 5, 2021

When your travelers book the wrong trip, it creates a cascade of avoidable problems. But with the Etta mobile app, now available for iOS and Android, your travelers get the support they need to make the right decisions throughout their entire trip.

September 14, 2021

Streamlining back-end management processes makes the lives of corporate travel managers easier. Single Site Builder’s benefits also extend to travel arrangers, empowering them with self-service functionality.

August 31, 2021

Consider this: You’re searching for flights. On a desktop 1,000 results are mostly manageable, but on a mobile screen, you’d lose your mind trying to filter and sort through it all. That’s the experience for most of today’s business travelers.

May 13, 2021

Some of the areas that popped out immediately to me were how low the bar is on mobile functionality, how travel managers really feel about technology, and what they need and want from it to better support their programs.

May 5, 2021

If creating apps that we love to use is the goal of product designers, why is the experience of using some apps better than others? The answer lies in a philosophy called human-centered design (HCD).

April 15, 2021

When was the last time you thought about how you send a text? Listen to music on your smart phone? Watch a movie on Netflix? The best human-centered design simply works.

October 13, 2020

You'd have a hard time finding anyone who's genuinely a fan of expense reports. The process is stressful for employees, time consuming for managers, tedious for finance teams, and even a fraud risk for the company. For anyone who’s had to struggle th

June 3, 2020

As travel and expense management has become more automated and less paper driven, we’ve seen an increased interest in travel and expense (T&E) platforms working together.

February 4, 2020

According to Forbes, land travel saw a 38% fraud increase from 2018 to 2019. Air travel fraud leapt by 61 percent. And the loyalty programs used by frequent travelers got hit most of all, with an 89% surge year over year.

January 4, 2022

The business case for diversity has been on the minds of business leaders for decades, but the heart of the matter is as true as ever: Diversity, equity, and inclusion are good for business. And we’ve got the numbers to prove it.

December 21, 2021

How you can take advantage of an opportunity for a proactive, more comprehensive IT strategy that accommodates employee needs without sacrificing security or overburdening your IT team.

December 13, 2021

While there is no set roadmap for digital transformation in the corporate travel industry, one thing is always consistent: Successful transformations — of any sort — are impossible without the right people.

November 23, 2021

As 2021 comes to a close, many companies have implemented some form of hybrid strategy that blends remote and in-office work, which we believe is the option that allows us to get the benefits of both approaches. Here's how we're doing it.

June 29, 2021

Koster's driven, forward-thinking approach is a perfect fit for Deem, which is why we’re excited to share his perspective on the future of mobility and how that future will affect not only corporate travel but will spread to every corner of society.

June 24, 2021

I had to reevaluate my FOMO during the pandemic. People weren’t traveling, so there were no vacations to miss out on. Pride was cancelled, concerts were cancelled, weddings were cancelled. With everything cancelled, what could I possibly miss out on?

May 27, 2021

There is a pretty significant opportunity to help the corporate traveler move around the world in a much smarter way.

April 27, 2021

When you think about the companies you’ve most enjoyed working for, what was it about your experience that was positive?

March 8, 2021

Everyone has a story to tell. The more that we get to know people — regardless of race, gender, sexual orientation, etc. — the deeper connections we can build. And I think that makes for a better world.

December 23, 2020

As everyone is enjoying closing out this year however we best can, we’d like to share with you a few great holiday travel stories from some of our Deem teammates. We hope they help lift your spirits and make you smile.

December 11, 2020

Get to Know Deem President David Grace. The following is a transcript of the video interview with Deems new President.

December 9, 2020

Quick: What’s the first name that comes to mind when I ask you to think of a brand? Coca-Cola and Apple are the two many people will mention first. Why is that?

November 30, 2020

For those of you who know me well, I don’t beat around the bush. So, to cut right to the chase, come January 2021, I’ll be retiring from my role as CEO, president and COO of Deem.

September 29, 2020

When I joined Deem, I was impressed by the diversity of our team. We had people of all ages, cultures and experience levels at the company.

July 21, 2020

Having two Jamaican parents, traveling to the island as a child always felt like an obligation and not a vacation. I don’t remember a lot from my earlier visits, but I do remember the agonizing 10+ hour flight time, the crazy humidity, being a great

June 24, 2020

As people all around the world commemorate over a half-century of Pride celebrations, I am proud to say that I’ve reached a quarter-century of traveling with pride.

January 11, 2022

Because helping business travelers stay productive is part of what we focus on at Deem, we’ve compiled a list of the top corporate travel and expense management best practices for any corporate travel program.

November 11, 2021

Accessibility is often an overlooked component of diversity, equity and inclusion programs. It's a gap that's affecting many organizations, especially when it comes to corporate travel technologies.

November 9, 2021

This is a fascinating and pivotal moment for those of us in the corporate travel industry. Taking note of new patterns and behaviors enables leaders to strategically move ahead with better positioning. 

October 26, 2021

Striving for growth involves change, risk, big ideas, and new strategies. Now more than ever, businesses must evolve in order to thrive, and digital transformation is changing the way business is done.

September 21, 2021

Managed travel programs help keep travelers safe, help companies forecast budgets appropriately and help them save money on what is one of the top business expenses. But those benefits only exist when travelers stay within the booking platform.

September 7, 2021

We did some research and unearthed six of the top reasons why you really want to keep you and your staff engaged in business travel.

August 25, 2021

With so many factors up in the air and consistently shifting, measuring the value of business travel in today’s Covid era is a feat. But, companies that hope to rebound and hit their 2021 revenue goals know travel and growth often go hand in hand.

August 17, 2021

Companies are projecting increased travel spending throughout the next year, but do businesses have the right corporate travel management company and corporate travel software to help them thrive when they are back on the road?

July 27, 2021

For the average business, every dollar spent on travel translates to an extra $9.50 worth of revenue and $2.90 increase in profit. For all its importance, however, managing corporate travel can be a vexing challenge.

July 20, 2021

When it comes to traveler safety, most business travelers will naturally consider things like social distancing, mask-wearing protocols, and vaccination records. But some of us must navigate a more complex set of safety considerations for traveling.

July 4, 2021

The United States has thankfully entered its travel recovery mode. But what about business travelers? Are they hitting the road or taking to the skies any time soon?

June 22, 2021

We’ve seen increased interest from travel managers around how to create and support a Corporate Travel Department (CTD). This interest has only increased post-pandemic, and we're often asked to consult on the merits of the CTD model.

June 15, 2021

Striving for inclusion is a necessary acknowledgment that every individual deserves equal access to services. Making that a reality allows businesses to impact as many people as possible. It’s a win-win proposition.

June 8, 2021

Digital transformation has the power to drive the functional efficiencies and transparency that are essential to long-term success.

June 2, 2021

These trends reveal essential insight for industry professionals. Understanding the changes will help businesses, travelers, and their agents best navigate the current landscape and prepare for what comes next.

May 18, 2021

We need only to look at our daily interactions with technology to see the benefits: we save time, we save money, and we may even feel personally cared for when technology intuits our specific needs. That’s a key component of digitization.

April 6, 2021

A company’s biggest concern is the risk-versus-reward of business travel. With duty of care concerns at an all-time high and companies watching their cash flow, the scrutiny with which we analyze business travel has increased considerably.

March 23, 2021

Businesses must work hard to create better employee and customer journeys, carefully considering how form will follow function amid practical concerns about safety and workplace efficiency.

November 10, 2020

As a travel manager, this is something you might be asking yourself right now. It’s a fair question for which I haven’t (yet) offered additional context.

October 27, 2020

I'm here today with Deem CEO John F. Rizzo, and we'll be talking about the future of travel. Welcome, John.

October 6, 2020

Without politicizing the issue, the fact is there’s been extreme inconsistency in how different areas and people around the world have responded to the pandemic.

September 15, 2020

How can we create a “culture of safety,” an expression of our mutual social contract, which goes back to John Locke and the Enlightenment values America is based on?

August 25, 2020

Companies that have adopted a strategy around this category have better compliance, happier stakeholders – including their travelers – and saved millions of dollars.

August 4, 2020

Travelers are more and more vocal about their displeasure with legacy booking tools. But is the effort of converting to a newer, more modern OBT worth it?

July 28, 2020

Digital transformation is not only about technology. As someone who leads IT transformation teams, I’m convinced it’s really about people and their ability to adapt and change.

July 14, 2020

Even the Harvard Business Review admits that when teams become more virtual, cooperation and collaboration declines unless employees make a conscious effort to foster a collaborative culture.

June 23, 2020

If business travelers are not securing their travel plans within your preferred program, there are significant impacts.

June 17, 2020

COVID-19 has clearly changed all that and brought employee wellness to the forefront of everyone’s thinking around business travel.

May 27, 2020

Whether we work for airlines, hotels, companies that have travelers doing business on their behalf, travel tech, or other travel-related businesses, we all strive to keep people protected as they move around the world.

May 6, 2020

As VP of strategic sales at Deem, Michael is interested in how travel managers are handling their roles and helping them navigate this and future crises.

April 21, 2020

Deem worked in collaboration with the Association of Corporate Travel Executives (ACTE) on a survey and report to better understand how travel buyers can help make the travel experience seamless across generations.

April 14, 2020

I was recently talking with one of my TMC partners about the challenges of today as well as what we think the future of business travel will look like.

April 9, 2020

There are vast changes happening suddenly to all of us. It can be difficult to keep up with just our own lives let alone the pandemic, despite everyone’s need to know the latest news.

March 26, 2020

Did you foresee the swift impact of Coronavirus on your travel program? Were you ready for the flood of information, the questions from your travelers, the rapidly changing restrictions?

March 3, 2020

Travelers face threats such as injury, theft, natural disaster, and even political upheaval. Most such threats are statistically remote, but others may be surprisingly common.

January 21, 2020

Good business demands travel. Since 2016, corporate expenditures on travel have increased by about 6%, and executives and travelers alike estimate that about 28% of corporate sales would be lost in the absence of travel.

January 7, 2020

For travel managers and travelers alike, it helps to bear the pros in mind when coping with the cons. In looking at both sides, we have some suggestions on how travel managers can help to downsize those disadvantages before they get out of hand.

December 24, 2019

With the end of year and holidays in full swing, seemingly everyone is traveling both for personal and business reasons. Closing Q4 deals before budgets expire. Opening new Q1 business.

November 18, 2019

It’s one thing to just use an online travel service for price and convenience; it’s something else to pick the service with the right advantages for your business needs.

October 22, 2019

A corporate travel and expense policy is a document that establishes rules and guidelines for how a company or organization will coordinate and pay for travel.

January 13, 2022

Here’s your quick and easy guide to what you need to know before you get on a plane, how to pack for a breezy trip through security, and have a safe flight with your favorite tech gadgets.

January 6, 2022

Whether you’re traveling for work or pleasure, there are a number of things you can do to promote more restful sleep while you’re away from home.

December 30, 2021

Art installations in airports bring unique, restorative experiences right to you during otherwise open, often empty, pockets of time.

December 23, 2021

With so many airports moving toward elevated food options, travelers have more opportunity than ever before to sample the best of what hub cities have to offer.

December 16, 2021

For people living with disabilities, travel can feel rather inaccessible without specific tools. But in the age of the smartphone, our toolboxes have thankfully gotten a lot more convenient to carry.

December 2, 2021

If you're not a frequent flyer or lounge member, how can you access the oasis amid travel chaos? We've rounded up a few tried-and-true ways to get into the airport lounge without having to fly a million miles.

December 2, 2021

Knowing what to give — and when — isn’t always clear cut. Factors influencing the tip include the level of service you receive and your budget.

November 25, 2021

Corporate road warriors will once again be in the mix with less-seasoned travelers including families and individuals of all generations. See six proven tips to make traveling life just a little easier.

November 18, 2021

Airport lounges may seem like an exclusive perk for frequent fliers, but there are a number of ways to enjoy the luxury of the lounge without an elite status. But are the perks worth the splurge?

October 28, 2021

Eating on the run is par for the course in business travel. When sit-down salmon isn’t an option, how can travelers fuel up wisely? Here are top tips from nutritionists to help keep you on track during travel.

October 21, 2021

If work takes you from state to state or jetting across multiple time zones, travel can get really familiar. But that doesn’t always relieve the stress that can accompany your trip.

October 14, 2021

For business travelers, it’s essential to pack smart. So we reached out to travel pros — flight attendants, startup founders and other road warriors — to get their best tips on how to pack for a business trip.

October 12, 2021

As of today’s blog article update, here’s a run-down of what the airlines are offering by way of change fee waivers, all in one place.

May 13, 2020

Despite Covid-19, we believe that car service is still here to stay. But for now and at least the foreseeable future, it’s going to look a little different.