As consumers, we don’t always have time to wait on hold when we need help from a company. As business travelers, we may have even less time to get the answers we need. What can Deem do for you? Join us to see how our new support chatbot helps make it easier for travelers to get answers and get back to business.
Director, Product Strategy Deem
Kirstie McLatchie is the Director of Product Strategy at Deem, contributing to the vision, strategic direction, and innovation of the Etta travel platform. Kirstie is driven by the belief that there is a solution for every problem, she takes pride in solving the challenges of everyday life through engaging and intuitive products.
VP, Customer Experience - Deem
Paul Houle is the Vice President, Customer Experience at Deem, Inc. He is based in Gilmanton, New Hampshire and leads Professional Services, Global Support, Training & Documentation and heavily involved in many Account Management activities. Paul is a strategic change leader and customer first executive bringing 26+ years of professional business experience and success. He is a highly motivated and successful SaaS leader effective in all aspects of Sales, Solution Consulting, Professional Services, Support and Training. Paul’s true value is the ability to create a more efficient, innovative, and profitable organization, time and time again.