GBTA New Research: Travel Managers Reveal All About Booking Technology

On-demand Webinar
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The rise of the internet revolutionized how people shop for travel. Today, managed travel programs almost universally use corporate online booking tools (OBTs). This webinar will present findings from a recent GBTA study about corporate booking technology.
Key topics include:

  1. Coronavirus: How has Covid-19 changed business travel booking?
  2. Priorities: What are the most important factors when selecting an OBT? What do travel managers view as strengths and pain points with their primary OBT?
  3. Innovation: How do travel managers feel about booking-related innovations such as AI-powered personalized options and automated chat?
  4. Mobile: Do travel programs offer mobile booking? Are they satisfied with mobile booking tools?

Speakers

David Grace
President
Deem

Mark Sharoff
Senior Research Analyst
GBTA