Technology doesn’t just enable your program, it defines it. That means integrating technology into your evaluation process early. But given the rapid changes in technology how do you engage with new entrants in the marketplace? How do you evaluate the benefits of their solutions and the impact it will have on your program? And how does duty of care factor into these decisions and integrations? It doesn’t make sense to integrate new solutions as one offs - you need a carefully crafted process for evaluation prioritization and implementation.
VP, Strategic Sales, Deem
As the host and moderator of the popular “Engage” series, Michael leads interactive discussions between the industry’s best and brightest thought leaders and audiences on the hottest topics facing the travel industry. He currently leads the strategic sales efforts at Deem, where they are transforming travel and making it easier to travel anywhere. Over Michael’s 25 years serving the travel industry, he’s held many leadership roles at OBTs, TMCs and Hotel companies focused on Corporate Business Travel and Meetings & Events.
Global Travel Manager, General Mills
Rex Heineman is currently responsible for the strategy and execution of the General Mills global travel program and drives the global service strategy to provide a positive travel experience for employees at a competitive cost. Previously, Rex held travel management and mobility roles at CWT, Ecolab and Johnson Controls. At Johnson Controls, he transformed the travel, meetings, and commercial card programs driving savings of over $50M over a three-year period.
Director, Technical Solutions, FCM Travel Solutions
Peter is the Director of Technical Solutions at FCM Travel Solutions and co-chairs the TAMS Technology Committee. He has been with FCM since 2015 and TAMS since its inception in summer 2020. His experience lies in solution engineering, business development, corporate growth, and (surprisingly) music entertainment. In his leisure time, Peter can be usually found outdoors cycling, running, hiking up a mountain, kicking a soccer ball, or in the backyard grilling a steak. He currently lives in Philadelphia, Pennsylvania, although during normal times he’d say he typically lives out of a suitcase.
VP, Digital & Product Strategy, BCD Travel
Will Pinnell currently serves as the Vice President, Digital & Product Strategy at BCD Travel. In this role, he is responsible for the global strategy and development of BCD’s traveler and agent products including profiles, online booking tools, messaging, voice-enabled technologies, AI and mobile applications. He previously served as the Director of Mobile Strategy & Traveler Solutions for Sabre where he oversaw mobile development, marketing strategies, m-commerce and global messaging.