A Travel Safety Solution for Business Travelers

November 12, 2021

[This article was updated November 04, 2022, to include details about updated Travel SafetyCheck features.]

As a travel manager, you need robust tools to help you empower your travelers to make the best decisions for their trips. But more than that, it’s a travel manager’s responsibility to provide great duty of care for business travelers. To do that, you need a complete travel solution that’s easy to access anywhere, so travelers have up-to-date information they need on-hand, at any point during their journeys.

Travelers need all their pertinent information located in one place, presented in a way that’s easy for them to use and remains relevant regardless of existing conditions. That’s why we created our award-winning Travel SafetyCheck, the innovative travel safety technology built to offer convenience and reassurance for travelers getting back on the road.

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Travel SafetyCheck has won gold and silver in 2021 from Muse Design and The American Business Awards.

Travel safety technology features and benefits

With Travel SafetyCheck, travelers have access to health and safety information for their hotel location and rental car. By building it into the booking flow, SafetyCheck proactively provides travelers with the information they need when they need it most.

SafetyCheck is a feature our partners and customers love – the feedback we’ve been getting has been overwhelming. There’s no additional cost to use Travel SafetyCheck, and nothing for you to connect to or set up. Here’s one response we’ve received:

“I want to thank Deem from the bottom of my heart for the SafetyCheck enhancement. We spent a lot of time creating information pages and providing links to supplier sites so our travelers can find the safety protocols, but this puts it (and more!) at the point of booking and makes it so much simpler to digest. It is brilliant!

— Rebecca Jeffries, Travel Services Manager, Toyota Motor North America

So, we’re saving travel managers tons of time by not having to look everywhere to gather the latest relevant information and links. We’re also saving travelers the time of having to research the information, too.

Now let’s take a closer look at what’s included in SafetyCheck.

Neighborhood SafetyCheck

In partnership with global safety platform GeoSure, Neighborhood SafetyCheck allows travelers to quickly and easily view health and safety information for cities and neighborhoods where their potential destination hotels are located. The Neighborhood SafetyCheck feature is accessible where travelers need it most — on the hotel search results page during the booking process.

The SafetyCheck name and icon appear in the upper right corner, as seen below.

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The hotel results page offers the SafetyCheck icon in the upper right corner and displays neighborhood travel safety scores below the map.

When researching a destination, travelers can review a global map showing confirmed novel coronavirus cases, deaths, and recoveries at the county and province levels (shown below). Travelers can also access links to social pandemic resources for more information, as shown in the next image.

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A map of historic and confirmed Covid-19 cases is shown for the destination location; links to additional resources are located in the lower information box on the map.

In addition to the Covid-19 map, travelers can access neighborhood safety assessment scores in seven safety categories, as seen below, including:

  • Nighttime safety
  • Physical safety
  • Theft
  • Basic freedoms
  • Health and medical
  • LGBTQ+ safety
  • Women’s safety

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A pop-up box showing detail on neighborhood safety scores.

The information available in the Neighborhood SafetyCheck feature provides peace of mind for everyone. No matter what your travelers’ concerns are, Neighborhood SafetyCheck has the data they need.

Car SafetyCheck

Car rental companies, such as Enterprise, implemented rigorous cleaning and sanitizing mandates to ensure their cars are clean and safe for travelers. Travelers renting a car now have quick access to cleaning protocols and sanitizing procedures provided by car rental companies.

Conveniently located on the car rental page, travelers can view Car SafetyCheck information by clicking on the SafetyCheck name and icon. Again, you’ll see the name and green and white check mark icon at the top right of each car result card, as seen in the next image.

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SafetyCheck is located above the informational icons and car images on the upper right side of car rental results pages.

Travelers can click on the Learn More button to visit the car rental company’s website for additional information. Here’s an example of this information box that appears on the screen:

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A pop-up box on screen shows additional information on car rental company policies and procedures.

Safety Awareness for Your Travelers

We’re travelers as well as technology creators and users. We knew we needed to make sure our complete travel solution included as many relevant data points as possible. After all, you need the right information to provide comprehensive corporate duty of care.

We provide this information when and where travelers need it most — within the booking flow. Now, travelers only need to click on the SafetyCheck icon to find accurate, relevant information. And travel managers don’t have to spend time and valuable resources trying to collate the data for each destination travelers need to visit.

SafetyCheck On The Move

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Neighborhood SafetyCheck on Etta Mobile shows scores for a neighborhood, measuring health and medical ratings, LGBTQ+ safety, basic freedoms, and more.

With Etta Mobile, travelers can get the right information delivered straight to their phone, wherever they go. Packed with safety features like Car SafetyCheck and Neighborhood SafetyCheck, Etta Mobile is another convenient way to help keep travelers safe, every step of the way.

There will always be a need for business travel, despite a pandemic or any other of the numerous disruptions that can happen. That’s why we continue to invest in building technology that’s robust and informative.

See how Etta makes things easier for travel managers.

Author

My Phung
Director, Product Marketing

With a passion for both storytelling and technology, My found the perfect combination of the two as a product marketer. She feeds off the pressure and excitement for product launches, and loves to collaborate with cross-functional teams to orchestrate successful launches. When she’s not at work, she spends her free time in the kitchen, tweaking recipes and making them her own.

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